What happens after you write to us
We read everything that comes through. Someone from our analysis team will look at what you've shared and figure out where the conversation should go next. Most people hear back within eighteen hours on weekdays. If you reach out late Friday, expect a response early the following week.
Other ways to connect
Phone line
Direct email
Physical location
220 Obley Rd
Dubbo NSW 2830
Australia
Our office operates Monday through Friday, 9am to 5pm AEST. If you call outside these hours, leave a brief message and we'll return it the next business day.
Start the dialogue here
Fill in what feels relevant. We'll take it from there and respond with something specific to your situation.
The approach we take with every inquiry
When you reach out, you're not dropped into an automated sequence. A real person reviews what you've written and decides how to proceed based on your specific needs.
We don't push products or services you haven't asked for. If your question needs clarification, we'll ask for it directly. If we can point you toward a useful resource instead of scheduling a meeting, we will.
Responses are written for you
Every reply addresses what you actually asked about, not what we assume you need.
No pressure to commit immediately
Initial conversations explore possibilities without requiring decisions on the spot.
Follow-up happens when it makes sense
If we said we'd get back to you with additional details, we do exactly that.
